Hotel group bookings, transformed
in a single click
Full automation for a group booking process still tied to phone calls, faxes, and manual work. The Group Booking Engine connects hotels
and travel agencies on a single platform.
Global B2B Travel Distribution
The invisible infrastructure behind global travel distribution
Every touchpoint in global hotel distribution in one place — from AI Bedbank to subscription OTA, commerce, and group booking automation. We connect sales channels worldwide so hotels and partners grow faster.
Partner travel agencies
180
Registered users
320
Manual work reduced
90
Partner satisfaction
100
The problem
In 2026, group bookings are still
stuck in 1990.
The industry has grown, but the way hotels and travel agencies handle group bookings has not changed in 30 years. Analog processes built on phone calls, faxes, and messenger apps are eating into revenue and productivity.
70% of working hours spent on routine replies
Endless calls and faxes
From first inquiry to final confirmation, the same analog exchange repeats dozens of times. Dozens of agency calls, emails, messages, and faxes a day leave no room for the work that matters.
Financial losses caused by human error
The limits of manual management
Work stops the moment the person in charge is away. Missed faxes and manual entry errors cause overbookings and missed bookings, and every change or cancellation means redoing the entire process.
Zero Data Integrity
Data silos and lost assets
When staff use personal messaging apps, company data becomes private property — and then it's gone.
Hidden Cost
Manual work creates losses
you never see.
Plug the leaks and a hotel's net profit improves immediately. Most of these losses never appear on the books.
The visible problem: busy staff
Lost revenue
When a cancellation hits a sold-out date, no one reaches the waitlist and the room goes empty. Opportunity cost that never shows up on the books piles up every day.
Wasted staff time
Reservations staff spend 70% of the day on routine calls and paperwork. That leaves no time for core sales or guest service.
Sales blind spots
Urgent inquiries that arrive while the sales manager is out of the office go unanswered. No real-time response means the booking goes to a competing hotel.
Solution
An eight-step booking process, compressed into two.
The Group Booking Engine changes how a hotel works, and with it how a hotel earns.
Let the system do the work so your team can focus on guests.
Alerts
Instant notifications
Agency inquiries arrive on the platform instantly — desktop or mobile
Automatic Recording
Everything on the record
Every conversation and every change saved permanently, automatically
One-click Processing
One-click responses
Send a quote or confirm availability with a single click
Settlement Automation
Invoicing that runs itself
Invoices issued and settlement data generated automatically after checkout
Before
The analog way
Dozens of back-and-forth calls, faxes, emails, and messages
Check the PMS → write the document → print → file → repeat
Every change or cancellation means starting over
Paper files, no search, data that evaporates
No way to manage a waitlist
Invoices sent manually after checkout
After — Group Booking Engine
Fully digital
Platform alerts — inquiries arrive in real time
Automatic records — every data point stored permanently
One click — quote, confirm, or change, instantly
Automatic database — analyze by agency and by nationality
Waitlist system — automatic alerts the moment a booking is canceled
Invoices uploaded automatically, booking by booking
Impact
The numbers move from day one
Lower cost, higher efficiency — that is what good operations look like.
Less phone work
Redundant confirmations and
routine inquiry calls, gone70
Less work for reservations and the front desk
Time saved on sending faxes
and filing paperwork30
Higher group booking revenue
Revenue from cancellations,
recovered through the waitlist15
Less fax and paper use
Paper, fax toner, and storage costs eliminated on day one
95
Case Study
Proven by real hotel results
The Group Booking Engine changes how a hotel works, and with it how a hotel earns.
Let the system do the work so your team can focus on guests.
Group booking revenue at Hotel B
Manage bookings in real time from a smartphone, anywhere. Nothing gets missed in the field or after hours.
₩758M
₩798M
₩900M
Waitlist recovery rate
Total cancellations
70
Waitlist recovery
60
Net annual revenue gain
+2
Even when a large group cancels just before peak season, the system sends automatic alerts to waitlisted agencies and confirms a replacement booking immediately — with no empty rooms.
Core Technology
Intuitive, professional, and powerful
A professional-grade solution that captures the full complexity of travel industry logic — ready to use from day one, with no training required.
RESTful API
Auto-Sync
Two-way real-time PMS integration
Two-way data sync with major hotel PMS platforms, including Wings. Remaining inventory and rates are reflected in real time, and agency bookings are written straight into the hotel PMS. It adds a channel without conflicting with your CMS or PMS, so you can start today without replacing anything.
Data Integrity
A dedicated chat thread for every booking
Each booking gets its own chat room, and every message is saved automatically. An audit log tracks who changed what, and when.
Revenue Recovery
Waitlist system
Turn cancellations and changes back into revenue. Automatic alerts go out to waitlisted agencies, and a replacement booking is confirmed immediately — with no empty rooms.
Dashboard
Real-time dashboard
See requests, confirmations, cancellations, and settlement at a glance. Analyze performance by agency and by nationality, and turn it into a data asset.
Mobile Office
Run the desk from your phone (PWA)
Manage bookings in real time from a smartphone, anywhere. Nothing gets missed in the field or after hours.
Private B2B
B2B-only web booking
A dedicated booking page for corporate clients and partners. Automatic rates by agency tier (groups A-E) and hard-block inventory management.
Testimonials
Voices from the field
prove it.
Hotel J
Sales Manager
We were in a tough spot when a group canceled a month out, but the waitlist feature recovered 90% of it. Our team says it's faster and more accurate than the phone.
Hotel O
Sales Manager
Agencies we'd never heard of keep reaching out — it markets us on its own. And I never miss a booking when I'm out of the office, which makes life so much easier.
Hotel J
Sales Manager
The waitlist feature lifted our annual revenue by 2%. We were in a tough spot when a group canceled a month out, and it recovered 90% of that booking.
Hotel B
Sales Team Lead
Call volume dropped by more than 70%. We've added MICE business on top of that, and agencies we'd never heard of keep reaching out — it markets us on its own.
Hotel G
General Manager
Reservations, front desk, finance, and sales all tell me how easy it is to use. It's as simple as a messaging app. Thirty minutes of training and anyone has it down.
Hotel B
Sales Manager
No more digging through mountains of faxes, emails, and messages to track down a bad booking. A few clicks and it's handled, and the change history and chat log leave a record, so neither side makes mistakes. It has taken an enormous weight off.
Zero Risk Adoption
Start today,
without replacing a single system
No IT specialists required — anyone can set it up and use it.
All of the benefit, none of the risk.
No PMS replacement
Keep the PMS you already use
No system conflicts
Adds a channel without disrupting existing work
Easy integration
Existing bookings upload automatically from Wings and other PMS platforms
No extra headcount
Thirty minutes of training and the whole team is ready
Zero upfront cost
Test with real data on a free demo account
For You
Built for hotels like yours
No IT specialists required — anyone can set it up and use it.
All of the benefit, none of the risk.
Hotels handling inbound travel,
or looking for group room requestsHotels where reservations
and the front desk are overloadedHotels with a small sales team,
or none at allHotels where group revenue matters
but no system manages it
Contact
Decide today.
Tomorrow's booking work will look nothing like it does now.
Start your hotel's digital transformation with zero upfront cost.
Email
sales@occhotel.com
Phone
070-5223-1935
Demo meeting
30-minute demo, on-site or online